Description

Our Graphic Design service is tailored to provide visual assets that represent your brand with clarity and creativity. We offer a variety of graphic design solutions, including logo creation, infographics, promotional banners, business cards, and social media graphics. Each project begins with a discovery phase where we learn about your brand’s values, target audience, and visual style preferences. We then develop high-quality designs that maintain brand consistency and resonate with your audience. Our designers ensure each piece aligns with your brand identity and delivers a strong, cohesive visual message across all channels.

Additional Fees and Pricing

The prices listed for each service represent a one-time activation fee, which covers the initial setup and launch of the service. Depending on your specific project needs, there may be additional fees, which will be discussed and confirmed via email with your representative.

Getting Started: Customer Responsibilities

To help us deliver the best results, we ask that customers reach out via the Contact Us page before making a purchase. This allows you to share your specific project requirements, any custom needs, and details such as brand guidelines or other relevant content. This initial communication ensures our team is fully prepared to meet your expectations and address your unique business goals.

What to Expect After Purchasing

Once your purchase is complete, you’ll receive an automated confirmation email, along with a welcome packet specifically tailored to the service(s) you’ve selected. If your order includes multiple services, each will come with its own welcome packet, containing all the details you need to get started.

All communication will take place via email, ensuring you receive timely updates and instructions throughout your project.

Timeline and Project Updates

We understand that each project is unique. Because of this, timelines are determined on a case-by-case basis. We’ll keep you informed with regular updates on the progress of your project, so you’re always in the loop and aware of what’s next.

Cancellation and Modification Policy

We aim to be as flexible as possible to accommodate our clients’ needs. Should you need to cancel or modify your service, please contact us via email as soon as possible. Cancellations made within seven days of purchase are eligible for a full refund, as outlined in our Refund Policy. Modifications are generally accepted and may incur additional costs, depending on the scope of changes requested.

Support During the Project

While we do not offer ongoing support for most services, each customer will be assigned a dedicated representative after purchase. Your representative will be your primary point of contact for any questions or updates throughout the project, ensuring you have consistent and personalized support. For post-project support, please reach out to your representative, who will discuss available options on a case-by-case basis.

Final Deliverables and Wrap-Up

Upon project completion, you’ll receive any relevant files, reports, or documentation associated with your service. We also offer a virtual wrap-up meeting to review the final deliverables, address any remaining questions, and provide brief training or guidance, if desired. This session is designed to empower you with the knowledge needed to implement and maintain the results of your service confidently.