Effective Date: June 13, 2019
Last Updated: December 3, 2024
Kumeo (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website (kumeo.com), services, or support.
By using our services, you consent to the practices outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue using our services.
1. Information We Collect
We collect and process the following types of information:
1.1 Personal Information
• Name
• Email address
• Phone number
• Billing and payment information (e.g., credit card details)
• Business information (e.g., company name, industry)
1.2 Technical Information
• IP address
• Browser type and version
• Device type and operating system
• Referring and exit pages
• Time and date of access
1.3 Usage Data
• Pages visited on our website
• Features used in our services
• Duration of visits and interaction logs
1.4 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience. Learn more in our Cookie Policy.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Service Delivery
• To process transactions, set up accounts, and provide hosting services.
• To customize and optimize your experience with our services.
2.2 Communication
• To send service updates, important notices, and newsletters (with your consent).
• To respond to inquiries, support requests, and feedback.
2.3 Security and Compliance
• To detect and prevent fraudulent or unauthorized activities.
• To comply with legal and regulatory obligations.
2.4 Analytics and Improvements
• To analyze service usage patterns and improve our offerings.
• To develop new products, features, or marketing strategies.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
3.1 With Service Providers
We work with third-party providers who perform services on our behalf, including payment processing, analytics, and email delivery. These providers are contractually obligated to protect your information.
3.2 Legal Obligations
We may disclose your information to comply with legal requirements, such as court orders, subpoenas, or government requests.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new owner.
3.4 With Your Consent
We may share your data for other purposes with your explicit consent.
4. Your Privacy Rights
Depending on your location, you may have the following rights:
4.1 For EU Residents (GDPR)
• Access and Portability: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request the deletion of your data (subject to legal or contractual obligations).
• Restriction: Limit the processing of your data.
• Objection: Object to processing based on legitimate interests.
To exercise these rights, contact us at support@kumeo.com.
4.2 For California Residents (CCPA)
• Right to Know: Request details about the data we collect and how we use it.
• Right to Delete: Ask for your data to be deleted.
• Right to Opt-Out: Opt-out of the sale of your personal data (we do not sell data).
To make a request, email us at support@kumeo.com.
5. How We Protect Your Data
We implement industry-standard security measures to safeguard your data, including:
• Data encryption (e.g., SSL)
• Secure servers and firewalls
• Regular monitoring for vulnerabilities and threats
While we take reasonable steps to protect your information, no method of transmission or storage is completely secure.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. When your data is no longer needed, we securely delete or anonymize it.
7. Cookies and Tracking
We use cookies to enhance your experience, analyze usage, and deliver tailored content. You can manage your cookie preferences through your browser settings or visit our Cookie Policy for more details.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically for the latest information on our practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@kumeo.com